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How does the shopping basket work?


Adding books to the basket

Whenever you find a book you think you want to buy, click on the 'Add to Basket' button. It is easy to change the quantity or take books out of the basket later.

Buying the books in your basket

You can buy the books in your basket at any time. To do this, click on the 'View Basket' link in the left hand margin. You will be taken straight to the basket, which will contain all the books you have put into the basket.


How do I send my order?


Buying books here for the first time
Then click on 'Continue with Order'. Because this is your first time ordering from this website, we will need to set up a new account for you. You will be asked for your email address, and then a password, which you are required to enter twice to avoid confusion resulting from typing errors.

You will then be taken to the order page, which shows you your basket again, and a series of boxes requesting your personal details. Unless boxes are marked optional, you will need to fill them in to proceed. After you have done this once, the system will remember your details and you will not need to fill them in again.

If you forget to fill in one of the necessary boxes, you will not be able to proceed with your order. The order page will reappear and the box or boxes you have forgotten to fill in will be highlighted in red, so that you can easily see what's missing.


After the first time...

The order process gets easier after the first time. Just click 'View Basket' button or the 'Add to Basket' button. Then log in with your email and password (you set this the first time you ordered from the site). If you can't remember your password, click on 'Password Reminder'. Your password, which you will need before continuing with the order, will then be sent to you by email.

When you reach the order page, all your details will be shown in the relevant boxes. Click 'continue', check the delivery address, payment method and total (including postage) and if all's well, click 'place the order and charge as shown'.

You reach the ordering pages by clicking on the 'Your Basket' or '+ Add to Basket' button. If you have not put anything in your basket yet, it will tell you that the basket is empty. When you have put all the books you wish to buy into your basket and have adjusted the quantities (if necessary) by clicking 'confirm changes to basket', you're ready to buy.

How does my account work?


When you get into the Account page, you can edit any of the details in your account. When you're happy with the changes you've made, click on 'confirm my account details'.


What are my payment options?


You have several different payment options, as follows:

By Credit Card

We accept payment by the following credit cards:


As well as card type, you will need to fill in your credit card number, expiry date, the name and address of the card holder and, if you have one, start date and issue number.

(NOTE: Some cards may not have a start date or issue number. If yours doesn't, don't worry, simply leave this field blank)

You will also need to give your Card Varification Code (CVV number) which are the last 3 digits of the number on the back of your card.

(NOTE: For security reasons your CVV number will not be retained by us.  You will have to imput this information every time you wish to buy a book from our site.)

We also accept payments by Cheque, Laser and Cash over the phone. See our website for details of book prices and contact us at +353 (0)1 716 4680 or ucdpress@ucd.ie 

 

Returns Policy

We are happy to refund all books returned to us in perfect condition within 30 days. Please note: this refund does not include cost of your return postage. 

Books may be returned to:

University College Dublin Press
UCD Humanities Institute, Room H103
Belfield
Dublin 4
Ireland 

Please contact us immediately at +353 (0)1 716 4680 or ucdpress@ucd.ie if your book is faulty or damaged in transit. We will be happy to replace or refund your purchase.

The credit card used to purchase the book will receive a full refund. This does not affect your statutory rights.

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